In addition to the technical steps for an AI transformation, empowering employees and the organization as a whole in media and IT skills is an important success factor on the road to digitalization. Digitally supported work steps and processes will not run themselves; without the necessary know-how at precisely this point, any of your investments in digitalization will go astray. Even digitalized processes are ultimately executed by your employees. Therefore, invest in preparing your workforce for increasing digitalization. Respond to your employees’ fears in connection with digitalization, train them step by step, and gradually introduce digital applications that deliver benefits to your employees. Skills in using digital applications develop gradually with use. This development process takes time. Give your organization that time, not by putting off digitalization, but by gently driving the process with a long-term goal.